Terms and Conditions

These Terms & Conditions govern all use of this website and any related services, products, programs, communications, or communities operated by Tyche Digital Agency, Tyche Touch, The Aligned Edit, and affiliated brands operated by Veronica Dietz.

By accessing this website, purchasing an offer, or participating in any service or community, you agree to these Terms.

If you do not agree, do not use this website or services.

1. Nature of the Relationship

All services provided are educational, strategic, and creative in nature.

You acknowledge and agree that:

This is not therapy, counseling, legal advice, medical advice, or financial advice

No fiduciary, therapeutic, or legal relationship is formed

We operate as independent professionals, not employees, partners, or emotional caretakers

You remain fully responsible for your decisions, actions, and outcomes.

2. Scope of Services

We offer, but are not limited to:

Digital products and downloads

Courses, guides, and educational resources

Memberships and private communities

Coaching, consulting, mentoring, and strategy services

Branding, marketing, and creative direction services

Services are delivered based on professional judgment, experience, and capacity.

3. No Guarantees

Results are not guaranteed.

You understand that:

Outcomes vary based on effort, execution, timing, and external factors

No promise of income, growth, visibility, healing, or transformation is made

Past results, testimonials, or examples are not guarantees

4. Payments, Billing & Financial Responsibility

Payment Terms

All prices are listed in USD unless otherwise stated

Payment is required in full or per agreed payment plan before services begin

Access may be withheld until payment is received

Payment Plans

Payment plans are commitments, not subscriptions

Failure to complete payments does not cancel the balance owed

5. Late Payments, Non-Payment & Collections

If payment is late, declined, or unpaid:

Access to services, content, and communities may be paused or terminated

Late fees and administrative fees may apply

Outstanding balances may be sent to collections after reasonable notice

You are responsible for all costs related to collection efforts, including administrative and third-party fees where permitted by law.

6. Chargebacks & Disputes

You agree to contact us directly before initiating any payment dispute or chargeback.

If a chargeback is filed:

Access to all services, content, and communities is immediately revoked

You may be permanently removed from all programs

You are responsible for all chargeback fees and associated costs

Chargebacks filed in bad faith constitute a material breach of these Terms.

7. Refund Policy

All sales are final unless explicitly stated otherwise in writing.

Due to the nature of digital products, memberships, and services:

Access constitutes delivery

Non-participation, dissatisfaction, or change of mind does not qualify for a refund

Any exception is granted solely at our discretion.

8. Communication Standards & Client Conduct

We do business as humans, not emotional dumping grounds or targets for abuse.

You agree to maintain respectful, professional, and regulated communication at all times.

Prohibited Conduct Includes, but is not limited to:

Hostile, aggressive, threatening, or abusive communication

Harassment, intimidation, or repeated boundary violations

Emotional manipulation, guilt-tripping, or coercion

Weaponizing trauma, mental health language, or victim narratives

Excessive messaging, demands for immediate responses, or entitlement to access

Attempts to control, shame, or pressure our team

Violation of communication standards may result in immediate termination without refund.

9. Mediation Only, No Legal Escalation

We resolve disputes through direct communication and mediation only.

By engaging our services, you agree that:

We do not engage in legal threats, lawsuits, or adversarial proceedings as a first response

Concerns must be raised respectfully and in writing

Escalation without attempting mediation may result in termination of services

This clause protects all parties and preserves professional boundaries.

10. Non-Disparagement & Reputation Protection

You agree not to:

Speak falsely, misleadingly, or maliciously about us, our team, or our brands

Post defamatory, harmful, or exaggerated statements online or privately

Encourage others to harass, intimidate, or undermine our reputation

This includes public posts, private messages, reviews, group chats, or third-party platforms.

Violation of this clause constitutes a material breach of these Terms and may result in termination and further action to protect the business.

11. Community Participation

Participation in memberships or communities is a privilege.

You acknowledge:

Information shared by members is not guaranteed to be confidential

We may moderate, remove content, or remove members at our discretion

Removal due to conduct violations does not entitle you to a refund

12. Intellectual Property

All materials, frameworks, content, and resources are owned by Tyche Digital Agency and affiliated brands.

You may not:

Share, copy, reproduce, resell, or distribute content

Record sessions or calls without written permission

Use materials to create competing or derivative products

13. Termination of Services

We reserve the right to terminate services immediately for:

Non-payment or repeated late payments

Breach of these Terms

Hostile, abusive, or manipulative behavior

Repeated misalignment with boundaries or expectations

Termination does not relieve you of outstanding payment obligations.

14. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect, incidental, or consequential damages

Liability is limited to the amount paid for the specific service

15. Indemnification

You agree to indemnify and hold harmless Tyche Digital Agency and its representatives from claims, losses, or damages arising from:

Your actions or communications

Breach of these Terms

Misuse of content or services

16. Governing Law

These Terms are governed by the laws of the State of Nevada and the United States.

17. Contact Information

All official communication regarding services or disputes must be directed to:

Email: [email protected]

Business Location: United States

18. Service Terms & Engagement Structure

(Applies to all Search & Visibility Plans)

Billing & Commitment

• All plans are billed monthly.

• Services operate on a month-to-month basis unless otherwise stated in writing.

Cancellation & Offboarding Policy

To ensure a smooth and professional transition, all cancellations require one final billing cycle following notice of cancellation.

During your final month, we will:

• Complete a structured offboarding process

• Prepare and deliver a summary of work completed

• Provide insights into what performed well, what did not, and why

• Deliver relevant reports and performance data

• Transfer or confirm access to accounts, tools, and analytics (where applicable)

• Provide handoff documentation to support continuity after our engagement ends

This final month ensures nothing is left unfinished and that you are not left without context or access.

Access & Ownership

• Clients retain ownership of their accounts and data.

• Tyche Digital Agency maintains administrative access only for the duration of the engagement and offboarding period.

Results Disclaimer

Search and visibility efforts are cumulative and performance varies based on industry, competition, website condition, and external factors. While best practices are always followed, specific rankings, traffic levels, or revenue outcomes are not guaranteed.